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Welcome to the employment page for Solomon and Solomon, P.C.† We appreciate your interest in†a career with our firm.†

Please click below for the position details!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status, genetics, or any other characteristic protected by law. VEVRAA Federal Contractor. Solomon and Solomon, P.C. operates a Drug Free Workplace.

We offer benefits to full time employees including health/dental/vision insurance and paid time off. We are conveniently located on a busline.


EEO is the Law. Click here to view information on your protections under Federal Law from discrimination.


Current Job Offerings:

Client Services Representative (08.08.17)

Based out of Albany, New York, Solomon & Solomon, PC has been a pioneer in the practice of debt collection and property damage litigation for over 45 years. Since establishing the firm in 1966, Solomon & Solomon, PC has built a successful business by utilizing cutting edge technology and hiring innovative leaders, while setting the pace for the industry. Companywide we support both personal and professional growth, stemming from the principles laid by founders, Valerie and Harold Solomon. If you are a collaborative, positive leader looking to join a growing and thriving firm, we would love to hear from you!

Responsibilities:

  • Identify client needs (work plans, etc.)
  • Communicate client needs to other departments within Solomon and Solomon P.C. via supervisory/team meetings, etc.
  • Investigate customer complaints and assist in the resolution process.
  • Set up and communicate new client additions, and existing client modifications as appropriate.
  • Prepare fee arrangement letters.
  • Prepare client record modifications.
  • Make regular contact with client(s).
  • Assist in design of client surveys, communicating results accordingly.
  • Update client and mailing list information.
  • Cover Legal Reception as scheduled.
  • Other duties as assigned. Experience, Knowledge, and Skills:

Requirements:

  • High School Diploma or equivalent.
  • Requires little or no direct supervision.
  • Strong attention to detail.
  • Strong project management and follow-up skills; ability to track many details.
  • Knowledge of the firmís procedures and priorities.
  • Excellent telephone manner and technique.
  • Efficient, accurate and composed. Ability to handle a high volume of communication; including email, fax, and phone.
  • Excellent professional communication skills; oral and written.
  • Excellent organizational skills; ability to prioritize, maintain attention to detail and recognize time constraints.
  • Strong customer service orientation, and/or experience.
  • Excellent analytical and problem solving skills.
  • Ability to remain professional and composed in the face of competing demands.
  • Working knowledge of Microsoft Outlook, Word, and Excel. Ability to type 35 wpm.
  • Reliable and dependable.
  • Ability to maintain confidentiality.

Solomon and Solomon P.C. is an equal opportunity employer.

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IT Help Desk Technician (06.08.17)

Position: Help Desk Technician 06/06/2017 Incumbents: Reporting to: Director IT Position Objective: To provide Help Desk Support for internal users. Including maintenance of user access credentials, monitoring IT security processes, equipment and systems ensuring compliance to client requirements and best practices. Principal Responsibilities: 1. Provide first level Help Desk support and coordinate Help Desk workflow. a. Work with users and management to establish the priority of Help Desk tickets. b. Resolve tickets in a timely fashion. c. Escalate unresolved tickets to management as necessary. 2. Monitor logs and processes for compliance with established security standards; implement processes and methods for non-compliant remediation. 3. Maintain user access rights using guidelines established by company policy. 4. Monitor, support and troubleshoot Telecomm hardware and systems. 5. Identify, troubleshoot, manage, and/or resolve technical problems and situations. 6. Maintain up to date and complete documentation, implement new procedures and/or update existing procedures as necessary. 7. Maintain technical expertise and knowledge of current technology so as to advise and recommend changes to IT policies, systems, and upgrades. 8. Make recommendations and assist in the implementation of changes to work methods and procedures to make them more effective, strengthen security measures, and facilitate the migration of non-compliant environments to compliant environments. 9. Provide back-up for the Systems Operator. 10. Other duties as assigned. Experience, Knowledge & Skills: 1. Thorough knowledge of the network, security, telecomm, software, hardware, systems, tools, devices, and applications used by the organization. 2. Thorough working knowledge of Active Directory, Group Policy and other administrative tools. 3. Diagnostic and troubleshooting skills. The ability to utilize advanced problem resolution techniques to isolate and resolve hardware, software, and system problems. 4. The ability to quickly learn new software and applications. 5. Working knowledge of Microsoft Office suite. 6. Rudimentary batch programming skills. 7. Excellent communication skills. 8. Detail orientated. 9. Associates or Bachelor's Degree in Technology Qualifies candidates please email resume to: jmcmullen@solomonpc.com Solomon and Solomon P.C. is an equal opportunity employer.

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Recovery Specialist (06.13.16)

We are currently seeking to hire a Recovery Specialist. The successful candidates will be responsible for the voluntary collection of assigned accounts by means of telephone and written communications.

You could be successful in this role if you are:

  • Ability to respond effectively to conflict.††††
  • Ability to analyze and interpret data.
  • Ability to perform in a fast paced environment.
  • Ability to maintain complete and accurate records.
  • Ability to be self-motivated.
  • Excellent communication skills; oral and written.
  • Excellent organizational skills, ability to prioritize, maintain attention to detail, and recognize time constraints.
  • Ability to remain flexible, firm and empathetic, and work as a team player.
  • Ability to type utilizing a keyboard at a minimum of 25 wpm.
  • Ability to sit for long periods of time.
  • Comprehensive understanding of office policies and procedures.

Resumes unaccompanied by an application will not be reviewed or considered. Qualified candidates should email resumes to :jmcmullen@solomonpc.com All candidates must successfully pass a comprehensive drug and background screening. Solomon and Solomon P.C. is an equal opportunity employer.

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